
State Farm® Insurance Agent Rett Rutland
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brian Porter
August 13, 2025
"Kasey was so professional and knowledgeable! He really cares for his clients needs."
"Thank you, Brian, for sharing your experience with Kasey. It's wonderful to hear that his professionalism and knowledge made a positive impact. We truly value your feedback and appreciate your trust in us for your auto insurance needs."
mason Lane
August 11, 2025
"Kasey was amazing, looked at existing coverage and gave me peace of mind. After policy review I increased coverage. Being prepared makes a difference and Kasey provided the clarity on my policy options for me to make adjustments. Thank Kasey again spectacular customer service."
"Thank you for sharing your experience, Mason. It's wonderful to hear that Kasey was able to provide you with peace of mind and clarity on your policy options. We're glad that the review led to adjustments that better suit your needs. Your feedback about the spectacular customer service is greatly appreciated, and we'll be sure to pass along your thanks to Kasey."
Kevin Davis
August 8, 2025
"I called to update my debit card information and Jasmine was a great help to me. Thanks bunches"
"Thank you, Kevin, for sharing your experience. It's wonderful to hear that Jasmine was able to assist you effectively with updating your debit card information. Your feedback is greatly appreciated, and we're glad to know you had a positive experience."
George Yazbeck
August 8, 2025
"Jasmine helped me out so much."
"Thank you, George, for sharing your positive experience. It's wonderful to hear that Jasmine was able to assist you so effectively. We appreciate your feedback and are glad to have you as a valued customer."
Al Pringle
August 7, 2025
"Modifying my previous review of this agency. I don't know what happened to this agency. Since Stephanie left, the customer service is non-existent. Calls are now never returned and emails never replied to. If you call to speak to an agent you first have to give the details. You cannot just say that you would like to discuss your homeowner's insurance. You have to give complete details of what you want to discuss to then be transferred or be promised a call back that never comes. But if your intention is to add more coverage or another policy then your calls are promptly returned. Then good luck after that. I am switching agents. Hopefully they care more about keeping their customers than just initially getting your business and that's it."
"Thank you so much for sharing your experience! It's fantastic to hear that Stephanie made the transition smooth and straightforward for you. We're delighted that all your questions were answered and that you felt confident in your decision to join State Farm. Welcome aboard!"
Sandy Lane
August 7, 2025
"Kasey Canupp is the agent who helped me with my car and house insurance recently. He was able to save me quite a bit of money on my policy. Kasey was so kind and patient and took the time to explain my coverage to me and to answer all my questions. What an excellent representative Kasey is. Rett Rutland is lucky to have an individual like Kasey working for him. Kasey truly cares about his customers and it shows in the way he deals with us.....Sandy Lane, Rock Hill, SC"
"Thank you for sharing your experience with Kasey. It's wonderful to hear how he was able to assist you with your car and house insurance, saving you money while ensuring you understood your coverage. Kasey's dedication to providing excellent service is truly appreciated, and your feedback highlights the positive impact he has on our customers. We are grateful to have him on our team and are pleased to know you had such a positive experience."
Ann Jaeger
August 5, 2025
"Our experience with Kasey was excellent. He made sure that we understood our policy and also made us aware of different things we could add the policy. We are glad he did that because we were unaware that these additions could be available . His knowledge and his personally were our decision makers to join State Farm. We would highly recommend that he is aware of our thoughts. You have a very special person working for you. He is definitely a”10”‼️‼️‼️"
"Thank you for sharing your experience with Kasey. It's wonderful to hear that he was able to clearly explain your policy and introduce you to additional options that could benefit you. We're delighted to know that his expertise and personality played a key role in your decision to join State Farm. Your recommendation and kind words about Kasey are greatly appreciated, and we will make sure he is aware of your feedback."
Alexis Izzard
August 4, 2025
"Lauren was amazing. Was able to get much cheaper insurance and better coverage."
"Thank you, Alexis, for sharing your experience. It's wonderful to hear that Lauren was able to assist you in finding more affordable insurance with better coverage. Your feedback is greatly appreciated, and we're glad to have you as part of our community."
Sandy Brown
July 31, 2025
"Jasmine helped with my questions and updated my information"
"Thank you for sharing your experience, Sandy. It's wonderful to hear that Jasmine was able to assist you with your questions and update your information. Your feedback is greatly appreciated, and we're glad to know you had a positive experience with our team."
nick love
July 30, 2025
"Kasey did outstanding job on help me with my auto insurance. Thanks very much!!!!"
"Thank you, Nick, for sharing your positive experience with Kasey. It's wonderful to hear that you received outstanding assistance with your auto insurance. Your feedback is greatly appreciated, and we're glad to have been able to help."
Moneka Dawkins
July 30, 2025
"I just love Lauren to death she has became my new state farm best friend great experience with her she broke everything down gave me a ton of discounts that she would recommend for me she is the best!!!! Thanks State Farm and Lauren!!!!❤️❤️❤️❤️"
"Thank you so much for sharing your wonderful experience with Lauren! It's fantastic to hear how she was able to assist you and provide recommendations that suited your needs. Your kind words and appreciation mean a lot to us. We're delighted to have you as part of our State Farm family and look forward to continuing to serve you."
Sisi Pruitt
July 29, 2025
"Outstanding Service – Thank You, Kasey & Jasmine! On July 29th, I walked into this State Farm agency without an appointment, hoping to speak with someone about a policy issue I had been struggling with for over a month. Jasmine immediately took the time to listen and brought in Kasey, the team leader, to help. Kasey quickly stepped in, helped me log into my account, and walked me through the process of transferring my policy to their office—something I had been unable to do despite multiple attempts with my original office and others nearby. I was feeling completely frustrated and even considered switching companies. But thanks to Kasey and Jasmine’s professionalism, empathy, and efficiency, my trust in State Farm has been fully restored. Highly recommend this agency for anyone looking for real support and exceptional service!"
"Thank you so much for sharing your experience with us. We're delighted to hear that Kasey and Jasmine were able to assist you effectively and restore your trust in State Farm. It's wonderful to know that their professionalism and empathy made such a positive impact. Your recommendation means a lot to us, and we're grateful for your kind words. If there's anything else we can do for you, please feel free to reach out."
Girl_Tiger
July 28, 2025
"I spoke with Jasmine on the phone with questions about our coverage. She was very helpful and polite."
"Thank you for sharing your experience with us. It's wonderful to hear that Jasmine was able to assist you effectively and courteously with your coverage questions. We appreciate your feedback and are glad to know you had a positive interaction. Your satisfaction is important to us, and we're here to help whenever you need."
Akeira Reddy
July 25, 2025
"Lauren was so cool and kind. She helped me cut my rate in half from Progressive plus she did that with better coverage. So thankful she reached out via mail and text with a rate because I wouldn’t have known there was a much better rate around the corner. Thank you!"
"Thank you for sharing your experience with us. It's wonderful to hear that Lauren was able to assist you in finding a better rate with improved coverage. We're glad she reached out and could make a positive difference for you. Your feedback is greatly appreciated."
John Monfore
July 24, 2025
"Thanks Jasmine for taking my call just before closing! Also thanks for helping !"
"Thank you, John, for sharing your positive experience. It's great to hear that Jasmine was able to assist you effectively, even at the end of the day. Your feedback is appreciated, and we're glad to have been able to help with your needs."
Makayla Howell
July 22, 2025
"This review is for lauren and jasmine. They have always helped me with everything in need with my insurance!! She’s amazing!"
"Thank you so much for your kind words, Makayla! It's fantastic to hear that Lauren has been able to assist you with all your insurance needs. Your satisfaction is incredibly important to us, and we're delighted to know that Lauren has made a positive impact on your experience!"
Monecious Woods
July 18, 2025
"You guys are awesome"
"Thank you so much for the fantastic review! We're delighted to hear that you had such a positive experience with us."
Swati Patel
July 16, 2025
"Spoke to Jasmine when i called the office to understand policy transfer and get some assistance with my cracked windshield. She was extremely patient and helpful with explaining me the entire flass claim process. Highly recommended!"
"Thank you for sharing your positive experience with Jasmine. It's wonderful to hear that she was able to assist you with your policy transfer and the glass claim process. Your recommendation means a lot, and we're glad to have been able to help with your needs. If there's anything else we can do for you, please let us know."
Walter Gard
July 15, 2025
"Very knowledgeable very nice people. Great customer service!"
"Thank you, Walter, for sharing your feedback. It's wonderful to hear that you found our team knowledgeable and appreciated the customer service. Your input is valuable to us as we strive to provide the best experience possible. If there's anything more we can do to enhance your experience, please let us know."
Stacia Simpson
July 15, 2025
"I worked with Jasmine at state farm and she was amazing! She was very patient and helpful and explained everything to me. I would highly recommend this agency! I also worked with Casey and he too was awesome to work with. Very helpful the whole branch."
"Thank you, Stacia, for sharing your experience with Jasmine. It's wonderful to hear how patient and helpful she was in explaining everything to you. Your recommendation means a lot to us, and we're glad to have met your expectations. We look forward to continuing to serve you in the future."
Kenayah Boyd
July 14, 2025
"My transition to State Farm was quick and easy! Kasey went above and beyond—I’ll definitely be referring him to all of my family and friends. Thank you so much, Kasey!"
"Thank you for sharing your experience, Kenayah! It's wonderful to hear that your transition to State Farm was smooth and that Kasey provided exceptional service. We truly appreciate your referrals and are here to assist you and your loved ones with any future insurance needs."
Morgan Mcwhite
July 11, 2025
"Kasey was incredibly helpful, found extra discounts and took the time to customize everything I needed for car insurance. He answered any questions I had and made the process go smoothly."
"Thank you for sharing your experience with Kasey. It's great to hear that he was able to assist you effectively by finding extra discounts and customizing your car insurance to fit your needs. We're glad the process went smoothly and that your questions were answered. Your feedback is appreciated and helps us continue to provide excellent service."
Witch Slayer In the Flesh
July 8, 2025
"Jasmine was so wonderful, I had Pay a few months ahead on my bill it was two minutes before 5 o’clock. She stayed over extra for me to take care of that. That’s a nice person."
"Thank you for sharing your experience with us. It's great to hear that Jasmine was able to assist you and go the extra mile to ensure your needs were met. We appreciate your feedback and your trust in our services."
Jack Koontz
July 8, 2025
"Jasmine recently saved me as a customer due to her assistance in getting me set up with the State Farm program. I was ready to move my auto,home & umbrella until she got involved."
"Thank you for sharing your experience with us. It's wonderful to hear how Jasmine's assistance made such a positive impact on your decision to stay with us. We're committed to providing excellent service, and it's great to know that Jasmine was able to meet your needs effectively. Your feedback is greatly appreciated, and we're glad to have you as part of our State Farm family."
Payal Shah
July 5, 2025
"Called the office for getting some info on our billing and claim and spoke to Jasmine explained us the bill and the claim process and later connected us directly to the claim team which helped us skip the automated process which was difficult to get through it before"
"Thank you, Payal, for sharing your experience with us. It's wonderful to hear that Jasmine was able to assist you effectively with your billing and claim inquiries. We understand how important it is to have a smooth and direct process, and we're glad she could connect you directly to the claim team. Your feedback is greatly appreciated and helps us continue to provide excellent service."